ITSM Tool - SCCM

This course is for IT professionals, typically described as Enterprise Desktop Administrators (EDAs), who: 

• Deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations 
• Use, or intend to use, the latest release of Microsoft System Center Configuration Manager to manage and deploy PCs, devices, and applications 

Training Agenda

• Module 1 : Managing computers and mobile devices in the enterprise 
• Module 2 : Analyzing data using queries, reports, and CMPivot 
• Module 3 : Preparing the Configuration Manager management infrastructure 
• Module 4 : Deploying and managing the Configuration Manager client 
• Module 5 : Managing inventory for PCs and applications  
• Module 6 : Distributing and managing content used for deployments 
• Module 7 : Deploying and managing applications 
• Module 8 : Maintaining software updates for managed PCs 
• Module 9 : Implementing Endpoint Protection for managed PCs 
• Module 10 : Managing compliance and secure data access 
• Module 11 : Managing operating system deployment 
• Module 12 : Managing and maintaining a Configuration Manager site 

Prerequisites:

•  Knowledge of Active Directory Domain Services (AD DS) principles 
• Knowledge of installing, configuring, and troubleshooting Windows-based personal computers  
• Basic understanding of scripting and Windows PowerShell syntax