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with Microsoft Windows 11
Modern Desktop Administrator
- MD-100 Windows Client
- MD-101 Managing Modern Desktop
- Installing & Configuring Windows
- Supporting & Troubleshooting Windows
MD-100 Windows Client / 5 days
Training Information
This course is designed primarily for IT professionals who have some experience with Windows client. Students will learn methods for installation, upgrading, updating, and configuring the Windows OS. Connecting and managing clients on a network. Storage options and managing data and methods of installing and managing applications. Securing and protecting the OS and data. Support and troubleshooting.
- Module 1: Installing Windows
- Module 2: Configuring Authorization & Authentication
- Module 3: Post-installation Configuration and Personalization
- Module 4: Updating Windows
- Module 5: Configuring Networking
- Module 6: Configuring Storage
- Module 7: Configuring Data Access and Usage
- Module 8: Managing Apps in Windows Client
- Module 9: Configuring Advanced Management Tools
- Module 10: Supporting the Windows Client Environment
- Module 11: Troubleshooting Files & Applications
- Module 12: Troubleshooting the Windows OS
- Module 13: Troubleshooting Hardware and Drivers
Prerequisites:
Basic understanding of computer networks and hardware concepts.
Course Details
Training Language: English or Turkish Training Duration: 5 days
Trainer: Erdem ENUST (MCT)
Venue: Training is provided remotely via Teams or locally in-person.
MD-101 Managing Modern Desktops / 5 days
Training Information
This course is designed primarily for IT professionals who have some experience with Windows client. The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. Students will learn:
- Plan and execute an effective deployment of Windows
- Keep and ensure devices are current with the latest OS and application updates
- Deploy and manage configurations and apps to organizational and user-owned devices
- Deploy and manage policies to ensure device compliance
Course Agenda
- Module 01: Introduction to Modern Management
- Module 02: Device Enrollment
- Module 03: Configuring Profiles
- Module 04: Application Management
- Module 05: Managing Authentication and Compliance
- Module 06: Managing Security
- Module 07: Deployment Using Microsoft Endpoint Manager Part 1
- Module 08: Deployment Using Microsoft Endpoint Manager Part 2
- Module 09: Managing Updates for Windows clients
Prerequisites:
- Computer networks and cloud-based concepts.
- Experience with installing, updating and maintaining Windows 10/11 desktops.
- Understanding of OS images and group policy objects.
- Understanding of managing mobile devices.
Course Details
Training Language: English or Turkish Training Duration: 5 days
Trainer: Erdem ENUST (MCT)
Venue: Training is provided remotely via Teams or locally in-person.
20-698 Installing and Configuring Windows 10
Training Information
This course is intended for IT professionals who administer and support Windows 10 desktops and devices in small to medium-sized networks. The networks with which these professionals typically work are configured as AD DS domain-based environments with managed access to the Internet and cloud services. In addition, this course is intended to provide skills for Enterprise Desktop/Device Support Technicians (EDSTs) who work in small to medium-sized organizations, and who provide Tier 1 or Tier 2 support to users running Windows 10 desktops and devices within a Windows domain environment.
Course Agenda
- Module 01: Installing Windows 10
- Module 02: Performing post-installation configuration
- Module 03: Implementing networking
- Module 04: Implementing network security
- Module 05: Managing Windows 10 with Group Policy
- Module 06: Implementing remote management
- Module 07: Managing storage
- Module 08: Managing files and resources
- Module 09: Deploying and managing apps
- Module 10: Securing Windows 10
- Module 11: Implementing remote connectivity
- Module 12: Maintaining Windows 10
- Module 13: Recovering Windows 10
Prerequisites:
- Networking fundamentals, including TCP/IP and DNS
- AD DS principles
Course Details
Training Language: English or Turkish Training Duration: 5 days
Trainer: Erdem ENUST (MCT)
Venue: Training is provided remotely via Teams or locally in-person.
10-982 Supporting and Troubleshooting Windows
Training Information
The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users that run Windows 10 PCs and devices in medium-to-large enterprise organizations, within a Windows domain environment. EDSTs focus on a broad range of technical issues for Windows operating systems, devices, cloud services, applications, networking, and hardware support
Course Agenda
- Module 01: Implementing a Troubleshooting Methodology
- Module 02: Troubleshooting Startup Issues
- Module 03: Performing System Recovery
- Module 04: Troubleshooting Hardware and Device Drivers
- Module 05: Administering Windows 10
- Module 06: Resolving Issues with Network Connectivity
- Module 07: Troubleshooting Group Policy
- Module 08: Configuring and Troubleshooting User Settings
- Module 09: Troubleshooting Remote Connectivity
- Module 10: Configuring and Troubleshooting Resource Access
- Module 11: Troubleshooting Applications
- Module 12: Maintaining Windows 10
Prerequisites:
- Networking fundamentals, including TCP/IP and DNS
- AD DS principles
Course Details
Training Language: English or Turkish Training Duration: 5 days
Trainer: Erdem ENUST (MCT)
Venue: Training is provided remotely via Teams or locally in-person.
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